1. Our Role as a Guide (Admission Facilitation)
IPCS Institute is an Education Service Provider. We act as a helpful bridge to guide and assist students in getting admissions into recognized universities. Please note that IPCS Institute is not a university, examination board, or government body.
2. Providing Correct Information
We request students to provide genuine, accurate, and complete information and documents for their applications. If any admission is cancelled or a legal issue arises due to incorrect or forged documents, the responsibility will rest entirely with the student.
3. Final Admission Decisions
The final decision to approve admission, enrollment, registration, and eligibility rests solely with the respective university. IPCS Institute works hard to facilitate your application but does not guarantee final admission approval from the university's end.
4. How to Pay Your Fees (Payment Modes)
- Standard Modes: To keep your transactions safe and trackable, fees should ideally be paid via digital modes like Cheques, Online Net Banking, UPI, Credit/Debit Cards, or Demand Drafts.
- Payment Destination: Depending on your chosen university's rules, fees may either be deposited directly into the university's official account or routed safely through IPCS Institute.
5. Zero-Cash Rule
- IPCS Institute operates on a strict zero-cash policy. No staff member, counselor, or representative is authorized to accept cash payments.
- Mandatory Exception Clause: Cash payments will only be accepted in exceptional cases, provided that prior written permission has been officially granted via email from md@ipcsinstitute.com.
- Liability Disclaimer: The institute bears absolutely zero liability for any unofficial or unauthorized cash transactions. Any cash paid without the verified email approval will be considered completely void.
6. Keeping Up with Installments (Late Fees & Grace Periods)
- Cheque Bounce Fee: To avoid administrative delays, please ensure your account has sufficient funds. In case a cheque bounces or an auto-debit fails, a standard penalty of ₹1,000 per instance plus actual bank charges will apply.
- Informing Us About Delays: If you are facing an unavoidable emergency and cannot pay an installment on time, you must submit a written application or email explaining your situation before the due date.
- Grace Period Discretion: Upon reviewing your written request, the management may or may not grant a conditional extension of 1 to 2 weeks, depending entirely on the situation. Submitting a written application does not automatically guarantee an extension; the final decision is strictly at the management's discretion based on the circumstances.
7. Refund Window
The student may request a refund of the initial admission payment within 7 (seven) calendar days from the date of payment, provided the admission verification process has not been completed.
Once 7 days have elapsed from the date of payment or the student's verification process has been completed (whichever occurs earlier), all fees paid to IPCS Institute shall become strictly non-refundable and non-transferable. Any refund, if approved, shall be processed in accordance with the institute's refund policy after deducting applicable processing charges.
8. Taking Care of Your Original Documents
- Scans Preferred: We prefer working with photocopies and digital scans to keep your documents safe. We only ask for original certificates if the university mandatorily requires them for physical verification or enrollment.
- University Record Keeping: If a university keeps original certificates (like Migration or Transfer Certificates) for their official records, IPCS Institute will not be responsible for their custody.
- Safe Return: For any original documents held temporarily, we promise to return them to you safely as soon as we receive them back from the university.
9. Following University Rules & Policy Changes
Students agree to follow all academic rules, attendance guidelines, and exam policies set by their respective university. Because universities are independent bodies, they reserve the right to change their fee structure, syllabus, or exam patterns at any time, and IPCS Institute is not responsible for these external changes.
10. Honesty & Transparency (Our Promise to You)
IPCS Institute believes in complete honesty. No employee or agent of our institute is allowed to demand extra money or bribes by promising passing marks, exam manipulation, or backdated degrees. We only stand by what is written in this document, not by unofficial verbal promises made by any staff member.
11. Staying in Touch (Communication)
Please make sure you provide us with an active mobile number and email address. All official updates regarding your admission, exams, and university notifications will be sent to your registered contact details and will be considered successfully delivered.
12. Submitting Documents on Time
To avoid any delays in your admission, please submit all required documents within the timelines requested by our team or the university. IPCS Institute cannot be held responsible if a university rejects an application due to late or incomplete document submission by the student.
13. Exams, Results & Degrees
All examinations, marking patterns, results, marksheets, and final degrees/certificates/diplomas are managed and issued directly by your respective university. IPCS Institute acts purely as your facilitator and does not have control over university exam schedules or delays in result declarations.
14. Career Guidance Disclaimer
Our core focus is providing excellent admission guidance and academic facilitation. We do not promise, guarantee, or provide any assured job placements, corporate internships, or salary increments upon completion of your course.
15. Your Academic Responsibilities
After your admission is secured, it is the student's responsibility to complete standard university formalities. This includes filling out your exam forms on time, downloading hall tickets, preparing your assignments, and keeping track of your university calendar.
16. Solving Your Problems (Grievance Redressal)
Your happiness and welfare are very important to us. If you ever face staff misconduct or have a complaint about our services, please write to our dedicated support email at complain@ipcsinstitute.com. Our management promises to look into the matter and resolve all valid complaints within 1 to 10 working days.
17. Creating a Respectful Environment (Misconduct Policy)
We treat our students with the utmost respect and expect the same in return. IPCS Institute reserves the right to stop providing services to a student without prior notice if they submit fake documents, engage in financial fraud, defame the institute, or behave inappropriately with our staff.
18. Agreement via Digital Actions
- Simple Acceptance: To save time and paperwork, you do not need to sign this physically. Clicking “I Agree” on our portal, checking an acknowledgment box, submitting your registration form, transferring fees digitally, or giving a clear “Yes” on our official WhatsApp/email means you have accepted these terms.
- Be Informed: By starting your admission journey and making a transaction with IPCS Institute, you and your guardians acknowledge that you have read, understood, and agreed to follow these friendly rules.
19. Protecting Your Privacy
Your personal information, contact data, and academic documents are completely safe with us. We use them strictly for your admission and verification processes. We will never sell or share your data with unauthorized third parties unless required by the university or by law.
20. Handling Unforeseen Situations (Limitation of Liability)
IPCS Institute works as your representative, so our maximum financial liability is strictly limited to the service charges we collect from you. We are not liable for admission rejections, course cancellations, or delays caused by university decisions, regulatory boards, or unforeseen events like natural disasters and government lockdown.
21. Friendly Resolutions & Jurisdiction
If a misunderstanding happens, we promise to sit down and try to solve it amicably through our internal Grievance Cell before taking any legal steps. If a legal dispute still cannot be resolved, it will be handled exclusively under the jurisdiction of the competent courts located in Greater Noida, Gautam Budh Nagar, Uttar Pradesh, India.
For any complaints or assistance, please contact us at: complain@ipcsinstitute.com.